FAQs

FAQ’S

 

1.     Signature Aromas is not an aerosol based system then?

NO! Aerosols contain things like Butane and Propane as propellants, they also contain things like VOC’s (volatile organic compounds) and artificial fragrances. VOC’s have been linked to numerous medical conditions like headaches, diarrhoea, earache and vomiting. Young children and the elderly are especially at risk due to their more sensitive respiratory systems. In fact, they are banned by numerous NHS trusts and medical institutions in the UK.

Signatures products all use a “Dry Vapour”. We impregnate our consumables with a measure of 100% Natural Aromatherapy Oil, we use no harsh chemicals and no aerosols. All this allows us to go into more “sensitive areas” than traditional air fresheners as well as covering the traditional locations.

 

2.      I’ve got a really smelly Toilet! Can you help?

Yes we can. Signature has a range of fragrances which are manufactured to combat malodour. Our “Encapsulating Oils” are stronger in smell and also last longer which means that any areas that you are suffering with are easily transformed.

 

3.     How do I dispose of the Consumables?

All our consumables are manufactured from 60% recycled material and after 30 days of use they are classified as bio-degradable and can simply be  placed into your paper recycling scheme.

This means that unlike our rivals who use either aerosol or gel-based air fresheners we don’t have a problem when it comes to disposal. There is no need to use expensive “Hazardous Waste” disposal protocols that you are legally required to use for the disposal of aerosols.

 

4.     What size areas does the unit cover?

The units will cover virtually any size area, it’s just a case of picking the right unit. For commercial customers, Signature Aromas will undertake a free survey to recommend the correct unit for you. Unlike other air freshener companies, we have 7 completely different delivery methods, so we will be able to find something that works!

 

5.     How long do the consumables last for?

Each consumable has a different life span; the times below are also only valid if used exactly as instructed.

Discs – On a standard setting (1 min on, 10 mins off) and located in a room that is between 20 and 22 degrees, the disc will last for between 28 and 32 days dependent on fragrance chosen.

Cubes – On a standard setting (2 min on, 10 mins off) and with an external timer applied so that the unit only works for 16 hours a day, located in a room that is between 20 and 22 degrees the cubes will last between 85 and 95 days dependent on fragrance chosen.

Cartridges – If the Restaroma is only used for between 55 and 65 mins per day, with the machine rested every 10 mins, and after each application the cartridge is removed and has its lid replaced, it will last for 150 hours. Used for 60 mins a day that translates to 150 days of use

 

6.     What Colours are the units available in?

Gemini - white plastic

Vaparoma – white, plastic and stainless steel

Suparoma – white powder coated steel, matt stainless steel or unpainted

Restaroma – black only

Purazone – matt stainless steel only

Twister – black and white

 

7.     How do I know when the consumables are finished?

They stop smelling!

Not only this but the discs and cubes will also go much lighter in colour than fresh ones as they have used all the oil that they are impregnated with!

 

8.     How are the units powered?

Gemini - D cell battery

Vaparoma – By 2 x AA batteries, on a standard setting this battery will last you over 12 months

Suparoma – This machine must be mains wired

Restaroma – Simply plug it in and press the power button

Purazone – Simply plug it in and press the power button

Twister – Stick them on using the sticky pad. They use natural air flow to work

 

9.     Can I see and smell the units before buying them?

Of course. For commercial customers we highly recommend that you arrange a free demonstration and trial with one of our sales staff who will be able to assist you. Call 01902 678822 to arrange an appointment

 

10.   Can I make my own fragrance?

Yes! We regularly make fragrances for clients, whether it is a branding exercise, corporate identity or an advertising campaign we have made many weird and wonderful fragrances. Minimum quantities will apply.  Simply contact Brian Chappell on 01902 678822 and he’ll talk you through the process.

 

11.   How many aromas do you supply?

We have 31 standard aromas

 

12.   Do you cover Nationwide?

Yes, we have customers from Aberdeen to Truro and many inbetween!

Simply give the office a ring on 01902 678822 and they will ask your local Sales Rep to get in touch.

 

13.   How Do I set the Unit up?

We would always recommend that you follow your salespersons instructions very carefully, they are trained in teaching you the best way to set up your system.

Each unit is supplied with its own instructions, but our service department is there to give you support if you need it.